Frequently Asked Questions

​Most all of your questions are answered here. KNOW BEFORE YOU GO!

for more info Call or Text
NC 252-917-4642
​VA 804-867-3518

Forms of Payment?

Cash, all major credit cards and debit cards.
We do NOT accept checks of ANY kind, this includes cashier checks.

​Financing?

We do not offer in-house financing.
We encourage you to seek your own financing if that's what you need to do.

Return Policy?

We do NOT accept returns.
We do NOT offer refunds or exchanges.
We do NOT make EXCEPTIONS to this policy.
Please ask all the questions and make sure you are satisfied with your choice before you the sign the bill of sale.
MCOs are non-transferable; once your name is on the paperwork, it is yours.
All sales are final.

Trades?

We do not accept trades. We only sell NEW trailers. See above.

Warranty?

Our trailers come with a Limited Manufacturer's Warrnty on the axle(s) and tires only.

Inspections

We sell trailers to customers residing in various states.  The laws regarding trailer inspections vary from state to state.  It is your responsibility, as a consumer, to know and understand the trailer laws of the state in which you plan to register your trailer.  If your state requires a trailer inspection, it will be up to you to have that completed.

Titles

All of our trailers come with the proper documentation to register it in all 50 states plus the District.
At the time of purchase, you will receive a bill of sale and Manufacturer's Certificate of Origin - these 2 items are required by the DMV to properly register your new trailer. The certificate of origin allows for you to register your trailer in your state of residency or elsewhere, not just in the state you bought it in.

Temp tags?

We do not offer temporary tags.
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​Virginia state residents (those with a VA id), may purchase a "prospective purchaser trip permit" for $5 from the DMV website (bypass the VIN number when it asks for it). If you intend to purchase a trip permit, please do so BEFORE coming on to the sales lot; we cannot and will not do it for you.

What is a dovetail?

We offer flat and dovetail options on most all of our trailers. Dovetails, also known as beaver tails, are popular because the load angle is not as steep, making the trailer easier and safer to load.  On the utility trailers, the dovetail causes a shorter gate that reduces wind resistance making the trailer easier to tow. The dovetail measures 2ft on ALL of our trailers.

Lost paperwork!

We can help, but it will cost you!  We can replace lost MCOs for a fee of $150.00 American dollars, in of which is taken up front and is non-refundable (this is not negotiable). Please be absolutely certain it is lost before requesting; once we start the process of getting your new paperwork, we cannot stop or reverse the process. Hold on to your big brown envelope that is given at EVERY sale.

Please remember that MCOs are non-transferable.